Frequently Asked Questions

How long will it take to repair my phone?

Most repairs are completed within 1-3 hours, but it can take up to 24 hours depending on the issue.

How much will the repair cost?

The cost varies based on the type of repair and phone model. Contact us for a detailed quote.

Do you offer a warranty on repairs?

Yes, we offer a warranty on all our repairs. The duration depends on the type of repair.

Can you fix water-damaged phones?

Yes, we can often repair water-damaged phones. However, the success rate depends on the extent of the damage.

What should I do if my phone won’t turn on?

Try charging it with a different charger. If it still doesn’t turn on, bring it to us for a diagnostic check.

Do you use original or aftermarket parts for repairs?

We use high-quality parts, including original and premium aftermarket options, based on availability and customer preference.

Can you repair cracked screens?

Yes, we specialize in screen repairs and replacements for all major phone models.

Is it possible to recover data from a damaged phone?

In many cases, yes. We can attempt data recovery from damaged phones.

Do you offer same-day repair services?

Yes, most repairs are completed the same day, typically within 1-3 hours.

Can you replace my phone’s battery?

Yes, we can replace batteries for most phone models.

What should I do if my phone is overheating?

Turn off your phone and let it cool down. If the problem persists, bring it to us for a check-up.

Do you repair all phone brands and models?

Yes, we repair a wide range of phone brands and models.

How do I know if my phone’s charging port is damaged?

If your phone isn’t charging properly or the cable feels loose, the charging port might be damaged. We can diagnose and repair it.

Can you fix software issues on my phone?

Yes, we can troubleshoot and fix various software issues.

What should I do if my phone’s camera isn’t working?

Restart your phone and check for software updates. If the issue persists, bring it to us for a diagnostic.

Do you offer mail-in repair services?

Yes, we offer mail-in repair services for your convenience.

How can I protect my phone from future damage?

Use a sturdy case and screen protector, and avoid exposing your phone to extreme conditions.

Can you unlock my phone if it’s locked?

Yes, depending on the carrier and model, we can help unlock your phone.

What should I do if my phone’s speaker isn’t working?

Check the volume settings and restart your phone. If the issue continues, bring it to us for a check-up.

Do you provide any discounts or promotions for repairs?

Yes, we often have discounts and promotions. Check our website or contact us for current offers.


Submit Your Request Below

Please be sure to provide type of phone, a description of the issue, how it happened, IMEI number (can be found in settings or on the slider that holds your SIM card), and phone number.